Warranty

At REVERSARU, we stand behind the quality of our products and we offer a 12 month repair/replace warranty for any defects in materials or workmanship for the items you purchase from us. If you encounter any faulty products that cannot be repaired, we will cover the shipping expenses for delivering new replacement items. When returning any items to Reversaru, for any reason, the shipping costs and all associated taxes, customs clearances and fees are at the buyers expense. 

It is important to be aware that costs related to labour, installation, or transmissions are not covered under this warranty. We want to be clear on this aspect to avoid any misunderstandings and disappointment.

In order for us to evaluate any faulty parts we reserve the right to request inspection and/or detailed, specific photographs and/or videos of the vehicle and parts involved in any warranty claim(s). This allows us to assess the situation and determine the approval or denial of the claim with fairness and accuracy. Replacement parts will only be offered after the goods that are deemed to be faulty have been returned to Reversaru for inspection. 

A refund, replacement part or repair may not be offered if you:

 - Modify the product

- Misuse the product

- Use the product in a vehicle that has tires with a larger rolling diameter than 25 inches.

- Do not install an operational transmission oil cooler and fan

- Do not maintain the product as specified by us in any online instructions or maintenance manuals, documents or forms

- Do not abide by user instructions (digital or printed), or packaging labels

- Do not have the product installed by a qualified and licensed mechanic 

- Change your mind or have purchased an incorrect product